The 5 best locksmiths in Edinburgh for emergency services
Security is a big part of what keeps Edinburgh safe and running smoothly. Whether in the city or a quieter neighborhood, lock issues are an inconvenience that need to be dealt with quickly.
Finding a trustworthy locksmith is essential for security improvements and peace of mind.
Luckily, Edinburgh is home to skilled professionals who offer fast response times and 24/7 availability. But with so many options available, finding the right one can be overwhelming.
That’s where I come in. I’ve rounded up the best locksmiths in the city—those who are fast, trusted by locals, and can handle even the trickiest situations. Check out my top picks below!
How much do locksmith services cost in Edinburgh?
The average hourly rate of locksmiths in Edinburgh is £65 to £120 per hour. This may vary depending on the time of day, type of lock, type of job, and call-out fees.
1. Alcatraz – Edinburgh Locksmiths
Address: 37 Durar Drive
Contact:
- Phone: +441314677675
- Mobile: +447861706718
Business hours: open 24 hours
Alcatraz – Edinburgh Locksmiths is a top choice for locals with their round-the-clock availability, master locksmiths, and reliability. Open 7 days a week, the company delivers fast service, with clients consistently reporting fast response and punctuality.
The company offers a comprehensive range of services aside from emergency call-outs. Whether you need a lock replacement or a lock fitting service, they’ve got you covered.
Another standout feature is their no call-out fee policy—you only have to pay for the service. Clients also praise their honest, fixed pricing with no hidden charges. The price quoted over the phone is exactly what you pay.
One thing I noticed, though, is that their online contact form isn’t working. While this may be minor, some customers prefer to be contacted via email or are more comfortable writing a detailed request.
Reasonable price and fast response
“I had a great experience with Alcatraz Locksmiths! I accidentally locked myself out of my flat, and I was in a bit of a panic, but they came to the rescue quickly. They were at my door in no time, and the service was efficient and professional. Not only did they get me back inside fast, but the price was also really reasonable, especially considering how quickly they responded.”
– Andrew Greenhill, Google Reviews
Extremely reasonable price
“Danny is a real hero– he attended my property in an emergency after I was scammed by a fake locksmith who destroyed my lock and charged me £400– he came within 20 minutes (at 11 pm too!) and fixed the lock promptly and for an extremely reasonable price. I will never again use another locksmith, Danny is the ONLY person I would trust!”
– Miranda Cross, Google Reviews
2. Edinburgh Intercom Repair Doctor & Locksmith Service
Address: 93 George St
Contact: +441316186700
Business hours: open 24 hours
Edinburgh Intercom Repair Doctor & Locksmith Service is available 24/7, ensuring security and convenience no matter the time of day.
Aside from emergency response, they also specialize in the installation, repair, and maintenance of various door entry systems and fire and smoke alarms. They only use systems from leading manufacturers, ensuring durability and effectiveness.
Based on customer feedback, the company has a high success rate for initial visits—often without the need for additional repairs.
In addition to reliability and expertise, the company is also renowned for its price integrity. You can conveniently view their fixed prices on their website, guaranteeing that these are the total costs—no additional VAT will be charged after service.
However, some customers have reported issues with their intercom line, with many struggling to contact the company in emergencies. Customers should consider following up the day before their booking.
High level of customer care
“Derek is great and knows his stuff. He was good enough to chat things through with me regarding possible issues with my entryphone AT THE WEEKEND! That shows a high level of customer care. He arrived during the week as planned, and I spent some time with him during the repairs and got somewhat involved with testing the system with him (checking handset responses, shaving the stair door as he dealt with the electronics side of things. He’s an interesting and very personable man. Price was also very reasonable. I will continue to use him in the future.”
– c o, Google Reviews
Very knowledgeable
“Excellent service. Derrick was responsive with replying to my messages and arrived within the time window he gave me. Our job required various faults being mended for a combination of nine different flats; Derrick managed to mend them all within a 2.5 hour window. He’s obviously very knowledgeable about all manner of intercom systems, including Victorian tenement properties like ours. Prices were good value too. I will definitely contact Derrick for any future intercom issues in Edinburgh.”
– Beth, Google Reviews
3. Burgh Locksmiths
Address: 2 Bruntsfield Pl
Contact:
- Phone: +441315637731
- Mobile: +447884067720
Business hours: open 24 hours
Burgh Locksmiths is a small, independently owned business known for emergency lock openings and car key replacements. They also offer key-cutting services at their newly opened shop in Edinburgh.
Customers commend their speedy response and competency.
One client I interviewed shared that the company replaced a lost car key within hours. Another client was impressed with their 24/7 availability when she was locked out of her car on a Sunday night.
When it comes to pricing, Burgh Locksmiths provides fixed prices and no hidden charges. In my experience, I can confirm that the final cost matches their initial quote.
Their prices are also fair for their services.
However, some customers have reported their locksmith not arriving on time or at all. It’s best to confirm your appointment in advance and ask for an estimated time of arrival.
Amazing service
“Amazing company with super nice folk working there. I lost my keys while traveling internationally, but thankfully Burgh Locks were there to help. They drove out to the airport car park and installed two new keys for my car, at a very competitive price! I’ve had absolutely no bother with the keys or the car, so can’t recommend enough!”
– Liam Short, Google Reviews
Friendly and helpful team
“Alistair was really helpful a few weeks ago when my car would not open. I was uncertain if my breakdown service would be able to help; they were on their way and could not be contacted. Alistair came to my vehicle regardless and offered advice. The breakdown service were successful, but Alistair would not take any payment for his time or fuel. He was so friendly and helpful, I wouldn’t hesitate to call him again, thank you!”
– Christopher Morrison, Google Reviews
4. Smartlox Locksmith Edinburgh
Address: 24 Colonsay View
Contact: +447899958831
Business hours: open 24 hours
Smartlox Locksmith Edinburgh is an expert in fixing broken key locks, door and window installations, and security solutions for both residential and commercial customers.
All their work is guaranteed to be fully insured with complete aftercare service, giving customers peace of mind.
Customers love their no-fix no-pay guarantee—no need to pay if they don’t fix the issue immediately. Plus, there are no sneaky charges here—Smartlox Locksmith is upfront about pricing.
They also don’t charge a call-out fee!
Beyond emergency locksmith services, the company is also an expert in high-security locks and advanced entry systems, keeping homes and businesses safe.
With expert locksmiths, fast response, and industry experience, they are a solid choice in times of need. However, some clients mentioned that their phone operators were rude and hard to deal with.
Approachable and knowledgeable business
“Steven from Smartlox has been amazing. He helped us to gain access to our safe. I gave them a call, they asked for a couple o photos, and they were on site within an hour. The safe was opened 10 mins later with no damage! I would highly recommend this friendly, approachable, and professional business!!!”
– Dimitrios Gkoudinoudis, Google Reviews
A pleasure to deal with
“I have used Smartlox (Steven) on a number of occasions , across various properties and have always been extremely satisfied with his work.
Steven is prompt, professional and very knowledgeable.
I cannot recommended him highly enough if you have any lock issues, no matter how large or small these are.
A pleasure to deal with.”
– Rob McCloy, Google Reviews
5. Lockstar Lock and Key Company Ltd
Address: 101 Dundas Street
Contact:
- Phone: +441312580909
- Mobile: +447900225039
Business hours: open 24 hours
Lockstar Lock and Key Company Ltd provides 24/7 master locksmith services for both commercial and domestic emergencies.
The company prides itself on delivering fast service while maintaining a high standard of workmanship. With the use of the latest tools and technologies in the trade, their customers are confident in the services they provide.
Aside from emergency lock repairs, the company also specializes in various security repairs and installations, all of which are insured. Their tailored solutions make them a top pick among locals.
I like their transparency when it comes to their service costs—you receive what you pay for. In addition, you don’t have to worry about additional call-out charges!
However, one reviewer mentioned that no one answered his call when the company was supposed to be open 24/7. Make sure that you’re calling their mobile, as their office operates within business hours.
Great service
“Great service. Ordered cylinders for my door that were not in stock, to buy while visiting Edinburgh from Iceland. Was in touch through E-mail and everything was as promised. Got the product quick for a good price. Top guys!”
– Don Ellione, Google Reviews
Very reasonable cost
“Great service! After calling to request visit to my elderly mothers property to repair a broken window mechanism I was squeezed in to their busy schedule the following day. Very reasonable cost to repair. Definitely impressed by their service and value for money.”
– Elaine Dodds, Google Reviews